So, now that
you have bought a new cell phone,
you must be wondering what talk
plan to choose? With all companies
pitching in to woo you, it is
important to choose only once
you have identified your needs
and pocket.
Your calling plan will decide
the minimum amount you will
have to pay to the service provider
in a month. It's like an agreement
that you make to use your phone
for certain amount of time each
month. Keep in mind the options
available to you before choosing
a talk plan.
TECHNOLOGY
In India, we use the digital
network specified as GSM 900
(Global Systems for Mobile communications).
The digital standard, including
CDMA, TDMA and GSM platforms,
allows for more callers to at
the same time, occupy space
on each of a service provider's
cells, making it the superior
choice for highly populated
or metropolitan areas. Disadvantages
to digital systems are their
lack of unified technology and
a small, metropolitan-focused
calling area.
SERVICE
AREA Ask yourself.
Do you want a cellular phone
for emergency use? Will you
be using your phone/service
around town? Travel a lot? Planning
a coast-to-coast?
Whether local, National or International
you'll want to choose a calling
plan that encompasses the physical
boundaries of your calling needs.
While using your cell phone
on an occasional trip away from
home may add extra roaming or
long-distance fees to your bill.
National plans, are more expensive
than local plans,but will give
you the freedom to call regardless
of your geographical location.
CALLING PLAN OPTIONS
Caller ID, three-way calling,
voice-mail, numeric paging,
call forwarding and Internet
access are just some of the
great options offered to calling
plan subscribers.
Use
the night-time advantage:
Service providers often give
away bundles of night time and
weekend minutes for mere sums
of money, maximizing your talk
time value. 9 to 9 landline
charges, low call charges, cheaper
sms etc. are some of the cool
features available.
Know
your home coverage area:
This is very important, if you
don't want to be presented with
a bill showing astronomical
roaming charges. If you know
you are out of the service area
at any point then limit your
calls to only the most essential.
Understand
all the features of your plan:
Familiarize yourself with all
the features included in your
plan and make sure you know
what you're getting in exchange
for extra fees.
SIM CARDS-the key to
mobile communications
Subscriber Identity Module,
or a SIM card is the key to
European and Asian mobile communications,
the digital equivalent of an
ID card. All the information
about the service you subscribe
to, your plan details, your
phone number, etc. are stored
in this thin, credit card-like
unit. It's placed in the handset
to activate the phone and your
service.
A SIM card contains integrated
chips that extend its intelligence
and capabilities by leaps and
bounds. Apart from being able
to store your entire phone directory,
this smart card provides access
to a whole range of applications
such as short message service,
mobile banking, and even the
mobile Internet. Your phone
becomes personalised and user-friendly.
The big advantage from a user's
point of view is the great flexibility
of SIM cards. When traveling,
you don't need to carry your
phone, just take the card. Rent
a phone from the airport once
you arrive, slip the card in
the phone and you are again
connected to the world, with
the same phone number.
Each card has an authentication
code, a password or a PIN, specific
to your service provider, which
ensures that only you are using
the card. GSM's encryption technology
is fairly advanced and is considered
to be one of the most secure
technologies in mobile communications.
PIN
/ PUK
The SIM Card has a security
feature called the PIN / PUK-
a four-digit number. You can
change this number to any four-digit
number of your choice using
the handset. Once set, three
wrong attempts of entering the
PIN / PUK can get the SIM card
blocked temporarily. It now
requires the Master PIN / PUK
number to unblock the SIM. Generally
ten wrong attempts to enter
the PUK number can get the SIM
card blocked permanently and
it will require a SIM exchange.
SIM
CARD CARE
The SIM Card can be
permanently damaged, if
It is frequently or
roughly inserted or removed.
The wrong side is inserted or
removed.
It is bent or twisted.
It is scratched or written upon.
Anything is stuck on it.
It is exposed to extreme temperatures
or magnetic fields.
Your SIM Card can be used with
any compatible GSM 900 MHz phone.
SOME VALUE ADDED FEATURES
PROVIDED BY NETWORK SERVICE
PROVIDERS
Caller Line Identification
Presentation (CLIP)
This feature helps you to identify
the caller by displaying the
number on the handset. Since
you know the caller's identity,
you can respond suitably, depending
on the importance of the call.
You can return the call later
in case you are unable to answer
immediately. The service is
provided free of cost on all
bill plans except the Standard
Bill Plan, where it is charged
about Rs.75/- per month in Mumbai.
Caller
Line Identification Restriction
(CLIR):
This feature enables you to
restrict your cellular number
from being displayed on the
receiver's cellular phone. It
helps you maintain complete
confidentiality of your number.
The service can be obtained
at an additional cost of about
Rs.75/- per month in Mumbai.
Call
Waiting / Call Hold:
This feature allows you to receive
another call when you are already
answering or making a call.
You get a beep indicating an
incoming call. Using the 'SEND'
button you can receive the call
by placing the first caller
on hold. You can switch between
these two calls using the same
button. You will be charged
airtime for both the calls.
The service can be obtained
at an additional cost of about
Rs.75/- per month in Mumbai.
Call
Conference:
This feature allows you to speak
with five people at the same
time from wherever you are.
It is just perfect for times
when teamwork matters so much
to job success. You can have
a conference with either cellular
or landline phones including
STD and ISD calls. All calls
will have to be initiated by
you. All your calls will be
charged the Airtime and DoT
charges as applicable. The service
can be obtained at no additional
cost in Mumbai.
Call
Divert:
This feature allows you to divert
an incoming call to a landline
or to any AT & T cellular.
This way you don't miss out
on any important incoming calls.
Calls can be diverted when you
are busy, unavailable or traveling.
The call can be diverted to
any landline or cellular within
the AT&T network area. Calls
cannot be diverted to a cellular
of another service provider.
The service can be obtained
at no additional cost in Mumbai.
Call
Barring:
This feature allows you to bar
incoming and outgoing calls
using a four-digit password
selected by you. This is a security
measure to prevent the possible
misuse of your cellular phone.
This feature will work only
if the Call Divert feature is
de-activated. You can selectively
bar all incoming calls or all
outgoing calls as well as outgoing
ISD calls. You cannot selectively
bar outgoing STD calls. The
service can be obtained at an
additional cost of about Rs.75/-
per month in Mumbai.
Short
Messaging Services (SMS):
The Short Messaging Service
allows you to keep in touch
with your colleagues, associates,
clients who are customers &
currently are outside the coverage
area at the time of your calling
them. Standard messages created
by you can be stored in your
handset and sent as required.
Just pay a Re. 1 for local sms,
Rs. 2 for National sms and Rs.
5 for International sms in Mumbai
under a post paid plan.
Detailed
billing:
A detailed statement of your
calls from your cellular phone,
the call duration and the applicable
charges can be sought. This
is the most comprehensive billing
statement for a person who values
both time and money. The service
can be obtained at an additional
cost of about Rs.75/- per month
in Mumbai.
WAP:
The latest innovation in mobile
telephony, it enables the user
to browse the Internet on his
handset screens however, handsets
which are WAP unabled are required
for using this service.
Network
Circle Coverage (NCC):
This allows subscribers to call
a PSTN number in any district
headquarters and adjacent area,
as defined by DoT, irrespective
of distance but within network,
at airtime charges plus local
DoT access rates only, thereby,
saving on DoT inter-city STD
charges. Any subscriber who
doesn't apply for the NCC feature
would be billed for inter-city
STD charges (as per DoT rates)
and applicable airtime rates
for calls made from mobile on
PSTN outside the SDCA location
of the originating call.
Cellular
2 Cellular (C2C):
Customers opting for C2C would
be eligible for the following
subsidised airtime rates from
cellular to cellular within
the service provider's local
network. Outgoing cellular to
cellular would be charged. Incoming
calls from cellular to cellular
(within the network of the service
provider) is FREE for some users
(as may be offered by the service
provider) in Mumbai.
Monthly
Access:
A monthly charge for the ability
to connect to a wireless service
provider. This fee is assessed
monthly whether the phone is
actually used or not.
Off-Peak
Period:
Most service providers define
the off peak period as nights
and weekends. Network service
providers tend to offer lower
rates during these periods when
network demand is low.
Peak
Period:
Most service providers define
the peak period as weekdays
between 9:00am to 9:00pm. Network
service providers tend to offer
higher rates during this period
when there are high levels of
communications traffic on the
system.
Peak
Minute:
Many service providers offer
a package of minutes, which
can be used only during the
peak periods.
Off-peak
Minute:
Many service providers offer
a package of minutes which can
be used only during the off
peak periods.
Anytime,
Anywhere Minutes:
Many service providers offer
a package of minutes, which
can be used during both peak
and off-peak periods.
Contract:
Many network service providers
offer service plans that include
a one, two or three year commitment.
Carriers often offer discounts
on wireless phones if you subscribe
to a service plan with a contract.
Rate
per Additional Minute:
Many service plans offer a package
of minutes per month. Once the
subscriber surpasses the allotted
minutes in a month, they will
be charged a fee for each additional
minute of use.
Regional
Roaming:
In some cases, there is an additional
charge for placing a call outside
of the local calling area.
National
Roaming:
In some cases, there is an additional
charge for placing a call outside
of the home state calling area.
Prepaid
Cellular:
A system allowing subscribers
to pay in advance for wireless
service. Prepaid is generally
used for credit-impaired customers
or those who want to adhere
to a budget. But the per/minute
calls are also charged at a
higher rate.
BILL
EXPLANATION
Airtime Charges:
This includes the airtime charges
for the current month in minutes
and seconds. Remember this also
includes the minutes used in
Call Divert.
Dot
Charges:
This is given in pulses and
each pulse is charged at the
applicable DoT rate.
Roaming
Charges:
The amount of airtime and DoT
charges incurred while using
National Coverage (Automatic
Roaming) facility.
Home
Usage Taxes:
A 5% service tax levied on the
entire bill amount. It is applicable
on everything except deposits
and SIM processing charges.
In the first bill it is applicable
on the SIM activation fee.
Roaming
Usage Taxes:
This shows the tax amount on
all outgoing calls while roaming.
15% charged on airtime. If it
is an outgoing call, 15% on
airtime + Local/STD pulse and
if, an incoming call, 15% on
airtime only.
Itemised
Call Detail:
Shows time, destination, duration
and total charge for each call
made or received. This is further
divided into local, STD and
ISD call details. Detailed billing
is given if opted for by you
at charge of Rs. 75.
STD
and ISD Call Charges:
This itemises the ISD and STD
calls made during the billing
period. These will be attached
to your bill.
TIPS
FOR CHOOSING YOUR MOBILE PLAN
Costs of the mobile
service plan Read the fine print.
There are a lot of hidden costs
involved like activation fees,
contract termination penalty,
monthly service charges for
particular features etc. Make
sure you know all the hidden
charges and penalties for any
plan you subscribe to. Analyse
short-term benefits and overall
plan structures to see if they
are worthwhile in the long run
and suit your calling habits.
How
are you charged?
1. You are charged airtime whether
you call or receive a call.
2. Many plans round up to the
next minute. If your call is
61 seconds, you're charged for
two minutes.
Monthly
operational charge
In general, the monthly cost
for mobile phone service increases
based on the amount of airtime
you use your phone for. A very
low initial payment may be linked
to higher monthly charges, while
a higher initial price package,
may result in lower monthly
charges.
So buy your talk plan accordingly,
make sure you get full value
for your money.
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